Privacy policy - Restaurante Cocoa Patacona - Playa de la Patacona, Valencia

Privacy policy

“GRUPO BARSEGA VALENCIA SL”  is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the established obligations, as well as the implementation of the security measures provided in the Regulation. General Data Protection (RGPD) (EU) 2016/679, of April 27, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our website may require certain personal data to be provided through contact forms, or by sending emails, and that these will be processed by “  GRUPO BARSEGA VALENCIA SL” , Responsible for the treatment, whose data are:

·  Company Name:  GRUPO BARSEGA VALENCIA SL

·  NIF:  B40500886

·  Registered Office: Av. Mare Nostrum 4, 46120 Alboraia, València

·  Telephone:  +(34) 960 033 518

·  Email:  cocoapatacona@gmail.com

Obtaining and Processing of Personal Data

Personal data is any information related to a person: name, email, address, telephone number, NIF/NIE… Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by its provider. of Internet access. “ GRUPO BARSEGA VALENCIA SL ”, as the Data Controller, has the duty to inform the Users of its website about the collection of personal data that can be carried out, either by sending an email or by completing the forms included on the website. Only the necessary data will be obtained to be able to perform the contracted service, or to be able to respond appropriately to the request for information made by the User. The data collected is identifying and corresponds to a reasonable minimum to be able to carry out the activity carried out. In particular, no specially protected data is collected at any time. In no case will the data be used differently than the purpose for which it was collected.

Contact/email forms

Purpose: Respond to your request for information made through our contact form(s).

Legitimation: The legal basis that legitimizes this treatment is the User’s consent, which may be revoked at any time.

Transfer of data: Personal data will be processed through servers managed by Ionos, which will be considered the Data Processor.

Minors

Only people over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their personal data. On the other hand, only people over 18 years of age may hire our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.

Security measures

Users of the “ GRUPO BARSEGA VALENCIA SL ” website are informed that the security, technical and organizational measures within our reach have been adopted to prevent the loss, misuse, alteration, unauthorized access and theft of data, and that thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current regulations on data protection. The personal data collected in the forms are processed only by the staff of “ GRUPO BARSEGA VALENCIA SL ” or the designated Data Processors.

The “ GRUPO BARSEGA VALENCIA SL ” Website also has SSL encryption, which allows the User to securely send their personal data through the website’s contact forms.

Veracity of the data

The User declares that all the data provided by him is true and correct and undertakes to keep it updated. The User will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may arise due to their falsity. It is important that, so that we can keep personal data updated, the User informs “ GRUPO BARSEGA VALENCIA SL ” whenever there has been any modification to them.

Data transfer

“ GRUPO BARSEGA VALENCIA SL ” will not transfer or communicate your data to any third party, except in legally provided cases or when the provision of a service implies the need for a contractual relationship with a Data Processor. Thus, the User accepts that some of the personal data collected be provided to these Data Processors (payment platforms, agency, intermediaries, etc.), when necessary for the effective performance of a contracted service or purchased product. The User also accepts that, in the case of provision of services, these may be, totally or partially, subcontracted to other people or companies, who will be considered Data Processors, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established on their respective web pages. The User may refuse to transfer their data to the Data Processors, by means of a written request, by any of the aforementioned means.

Furthermore, in those cases where it is necessary, Client data may be transferred to certain organizations, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspection, etc.

Exercise of User Rights

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the User must contact, providing documentation that proves their identity (DNI or passport), by email to cocoapatacona@gmail.com, or by written communication to the address that appears in our Legal Notice. Said communication must reflect the following information: name and surname of the User, the purpose of the request, address and supporting data.

The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as the legal representative of the User, providing documentation that proves said representation.

The User may request the exercise of the following rights:

· Right to request  access  to personal data.

· Right to request their  rectification  (if they are incorrect) or deletion.

· Right to request the  limitation  of your processing, in which case they will only be kept by “ GRUPO BARSEGA VALENCIA SL ” for the exercise or defense of claims.

· Right to  object  to processing: “ GRUPO BARSEGA VALENCIA SL ” will stop processing your data, unless for legitimate reasons or the exercise or defense of possible claims, it must continue to be processed.

· Right to  data portability  : in case you want your data to be processed by another company, “ GRUPO BARSEGA VALENCIA SL ” will facilitate the portability of your data in exportable format.

In the event that consent has been granted for a specific purpose,  the User has the right to withdraw consent at any time , without affecting the legality of the treatment based on consent prior to its withdrawal.

We undertake to execute all these rights within the maximum legal period (1 month).

If a User considers that there is a problem with the way in which “ GRUPO BARSEGA VALENCIA SL ” is handling their data, they can direct their complaints to the Security Manager or to the corresponding data protection authority, being the Spanish Data Protection Agency. the one indicated in the case of Spain.

Data retention

The personal data of Users who use the contact form or who send us an email requesting information will be processed for the time strictly necessary to respond to the request for information, or until the consent granted is revoked.

The personal data of the Clients will be processed until the contractual relationship ends. The period of conservation of personal data will be the minimum necessary, and may be maintained until:

· 4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding membership, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…)

· 5 years: Art. 1964 Civil Code (personal actions without special term)

· 6 years: Art. 30 Commercial Code (accounting books, invoices…)

· 10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.

· Without deadline: disaggregated and anonymized data.

Social networks

“ GRUPO BARSEGA VALENCIA SL ” has a profile on some of the main social networks on the Internet (Facebook, Instagram), recognizing itself in all cases as Responsible for the processing of the data of its followers, fans, subscribers, commentators and other User profiles ( hereinafter, followers) published by “ GRUPO BARSEGA VALENCIA SL ”. The purpose of data processing by “ GRUPO BARSEGA VALENCIA SL ”, when the law does not prohibit it, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide personalized service. of customer service. The legal basis that legitimizes this processing will be the consent of the interested party, which may be revoked at any time. In no case will “ GRUPO BARSEGA VALENCIA SL ” extract data from social networks, unless the User’s consent to do so is specifically and expressly obtained (for example, to hold a contest).

Confidentiality

The information provided by the client will, in any case, be considered confidential, and cannot be used for purposes other than those described here. “ GRUPO BARSEGA VALENCIA SL ” undertakes not to disclose or reveal information about the User’s claims, the reasons for the advice requested, or the duration of its relationship with the User.

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